LOCAL BUSINESS REVIEWS
Reputation Management
Tool Features
Avey Reviews is a simple solution to gather and manage customer feedback and online reviews from one single location.
What you get
Avey Reviews is a platform to manage your customer reviews and feedback from multiple websites under one simple tool.
We have dozens of integrations and features within our Software as a Service (SaaS) platform that will make your life easier and give your time do what is most important – focus on your business.
View our feature list below:
Review & Feedback Generation
- Request reviews on over 100 sites
- Acquire 1st-party & 3rd-party reviews
- Branded email requests
- Multiple request modes & options
- Kiosk Mode
- Short URLs (web & social)
- Automated requests & reminders
- Multi-location locator
- Outbound SMS requests
- TextBack – Inbound SMS
Review & Reputation Monitoring
Don’t miss a review! Our review monitoring listens to your reputation profiles across 30+ review sites and brings all your reviews together so you can easily manage, respond and report on them. We are the only solution that monitors Google Questions & Answers.
- Monitoring of 50+ review sites
- Review management
- Google Review Attributes monitoring
- Custom review notifications
- Public & private review response
- Coming Soon – AI-generated review responses
- Google Q&A monitoring
- Twitter monitoring
Marketing & SEO
We are leaders in this category. Market your reputation and reviews with our Review widget, Conversion Pop-up and other features. Drive traffic with search engine optimization (SEO) visibility and convert website visitors to leads with beautifully designed integrations for your website.
- Review widget for your website
- Google review schema
- Conversion Pop-up
- Tag widget
- Aggregate review rating badge
- Social sharing of reviews
Gather & Manage
We help you collect feedback from your customers in one place. Our features allow you to engage more customers in valuable feedback so you can manage their experience. Get a complete view of your business through the eyes and voice of your customers.
- Customer activity dashboard
- Net Promoter Score
- Survey Questions
- Inbox
- 1st-party reviews
- Customer profiles
- Repeat customer feedback
- Feedback theme tags
- User management
- Advanced filters & sorting
- Job IDs, custom IDs & tags
- Auto-tagging
Measure & Report
Reducing the time it takes to view your data is important. Our visually engaging suite of reports let you filter, sort, and compare your data the way you want. We know that benchmarking and tracking your reputation efforts are key to making big improvements.
- Brand/Account level reporting
- State/Region level reporting
- Location-level reporting
- Advanced filtering
- Report template creation
- Net Promoter (NPS) reports
- Reviews reports
- Comparison reports
- Status reports
- Automated email report delivery
- CSV data downloads
- Report API
- Insights Report
- Custom reports
Automation & Integrations
Avey Reviews allows you to easily populate customers into your CRM, database, POS, accounting software, email marketing platform, or other software platforms. With numerous integration options, making use of Avey Reviews is as easy as clicking a few buttons.
- CRM integrations
- Zapier app
- Webhooks
- Mobile app integrations
- Digital ordering integrations
- POS integrations
- Rest API
Success Stories
Clean Juice (Lunch Box & Toast)
Over the course of 2020, Clean Juice was able to send 250K feedback requests automatically via Avey Reviews’ Lunch Box and Toast integrations earning them thousands of reviews.
Two Maids
Over 9 months, Two Maids was able to send out 130K feedback requests automatically via the Avey Reviews API. They were able to massively increase their review numbers.