When you add a user to Avey Reviews, you must select a user role. User roles assign permissions to a user such as the ability to read reviews, send requests, or access billing information. By default, each user role has a unique set of permissions designed to build teams that perform. You can also customize user role permissions.
- User Roles
- Default Permissions
User Roles
User roles allow you to manage access to data and features for your team. Available user roles include:
- Administrator: Full access to all features and can manage all settings, users, and billing
- Manager: Use of all features and access to settings
- Team: Access and use of all core features
- Contributor: Can access all content and data, add customers, reply to and publish reviews
- Read Only: Can only read content and data, but not submit data
Default Permissions
The default permissions for user roles are as follows:
Permissions | Read | Contribute | Team | Manage | Admin | Owner |
Read Reviews | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
View Reports | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Reply to Reviews | ✓ | ✓ | ✓ | ✓ | ✓ | |
Send Requests Manually | ✓ | ✓ | ✓ | ✓ | ✓ | |
Add Customer | ✓ | ✓ | ✓ | ✓ | ✓ | |
Import Customers | ✓ | ✓ | ✓ | ✓ | ✓ | |
Send Requests Automatically | ✓ | ✓ | ✓ | ✓ | ||
Show/Hide Review | ✓ | ✓ | ✓ | ✓ | ||
Delete Customer | ✓ | ✓ | ✓ | ✓ | ||
Request Modes | ✓ | ✓ | ✓ | ✓ | ||
SMS Requests | ✓ | ✓ | ✓ | ✓ | ||
Kiosk Mode | ✓ | ✓ | ✓ | ✓ | ||
TextBack | ✓ | ✓ | ✓ | ✓ | ||
Review Widget | ✓ | ✓ | ✓ | ✓ | ||
Tag Widget | ✓ | ✓ | ✓ | ✓ | ||
Review Badge | ✓ | ✓ | ✓ | ✓ | ||
Conversion Pop-Up | ✓ | ✓ | ✓ | ✓ | ||
Social Sharing | ✓ | ✓ | ✓ | ✓ | ||
Brand and Colors | ✓ | ✓ | ✓ | ✓ | ||
Online Review Links | ✓ | ✓ | ✓ | ✓ | ||
Feedback Settings | ✓ | ✓ | ✓ | ✓ | ||
Notifications | ✓ | ✓ | ✓ | ✓ | ||
Business Details | ✓ | ✓ | ✓ | ✓ | ||
Add/Delete Users | ✓ | ✓ | ✓ | |||
Authorization Settings | ✓ | ✓ | ✓ | |||
Auto-Tagging | ✓ | ✓ | ✓ | |||
Default Configuration | ✓ | ✓ | ✓ | |||
API Details | ✓ | ✓ | ✓ | |||
Add Location | ✓ | ✓ | ||||
Delete Location | ✓ | ✓ | ||||
News and Updates | ✓ | ✓ | ||||
Change Plans | ✓ | ✓ | ||||
User Role Permissions | ✓ | ✓ | ||||
Access Billing Info | ✓ | ✓ | ||||
Cancel Account | ✓ | ✓ | ||||
Account Owner | ✓ |